Hi Gurus
We follow the best practices suggested SAP for repair processes.
We use Non Valuated Sales Order method only.
We do not use split valuation and each split or stage we use different material
- We have one service material
- DM_withinWAR (mat type DIEN) service material
- We use the actual material received from the customer as defective
M100 (Mat type FERT and this is regular finished material with standard cost estimate)
Now create a repair order manually and enter the
10000 DM_withinWAR and enter next field M100
By clicking the repair tab enter 1 number with checking the repair we get
the additional line item in the repair order as follows:
10000 DM_withinWAR
10100 M100
Post Goods Receipt:
Once we complete the PGR, system created a sales order stock through movement type 653 E.
After doing PGR we get 3 lines now
10000 DM_withinWAR
10100 M100
10200 M100 (we get this line populated after doing copy proposal in the sales order repair tab)
MB52 I could see the sales order number and quantity.
For customer a replacement was already sent so he was happy and did not want the old part back to him (he is covered within the extended warranty)
The defective material what we received from the customer we are going to refurbish the product and put it back to B stock.
So t code IW81 and used refurbishment order for this purpose. This order type is created for this purpose.
We also use another material M100_RF (This is supposed to be Refurbished Material) .
We create Refurbishment Order for M100_RF.
Refurbishment order number say 5000
We issue Raw Material to the order 5000 (mentioned above)
We receive M100_RF out of the Order 5000
Question:
- How to issue this material to refurbishment order
- This is the product which I received from the customer to be repaired, refurbished and put it back to the shelf.
- Is it possible to trigger the refurbishment order from the sales Order automatically with M100_RF as the header material to be received
Right now what happens that if I automatically trigger the refurbishment order, then the system creates the order for M100 only and not M100_RF
Therefore please let me know how to address the above questions. Your responses will be greatly appreciated.
Revathi