Hello Techies,
We have recently migrated our BO 4.1 SP6 system from Z1.if.net domain to V1.com domain.
We had this humongous task of setting up SSO for domains : Z1.if.net , Z2.if.net , Z3.if.net and V1.com
There is 2 way forest trust between these domains.
Now, after successful SSO configuration, users from all these 4 domains, were able to log in using SSO and manual logon is also possible.
But, some times, SSO login for users from Z2.if.net , Z3.if.net domain doesnt work ( While it works well for Z1 and V1 )
When this issue occur,
1. In CMC --> Authentication --> Windows AD , if i give an update, i get an error on the user groups for Z2 & Z3 domain.
2. I remove the user group for Z2 and Z3 , and add them back. And give an "update" , it gets updated with no error.
3. Restart tomcat , and the issue gets fixed. All 4 domains are able to login now.
We couldnt drill down, where the issue could possibly be.
If its an issue with SSO configuration, it should not have worked even once.
Any lead would be of a real help.
Thank you in advance..!
Regards,
San